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March 31-April 1 | PSNI CSP-Exclusive Workshops
April 2, 3 | Supersummit for CSPs and PVPs
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Audience: PSNI CSPs clear filter
Monday, March 31
 

9:00am EDT

Key Performance Indicator (KPI) for Integrators Workshop
Monday March 31, 2025 9:00am - 5:00pm EDT
Discover the essential key performance indicators (KPIs) that drive success for businesses of all sizes. This workshop will guide you on what to measure, when to measure it, and how to leverage data-driven insights to achieve your goals. Join us to gain clarity, improve performance, and make informed decisions that will transform the way you manage your business.

CSP-Only Event
This workshop is designed for business leaders, executives, and decision-makers responsible for managing and optimizing their organization’s portfolio for long-term success.


** Must register in advance to attend **
Register Here
Speakers
avatar for Joel Harris

Joel Harris

Principal Consultant, Navigate
Joel Harris is an experienced executive and consultant across multiple industries, with extensive experience leading, building, and growing low voltage companies from audio visual to security to structured cabling to specialty healthcare (patient education, nurse call). Joel has designed... Read More →
Monday March 31, 2025 9:00am - 5:00pm EDT
CHASTAIN 2

9:00am EDT

Quality Assurance Workshop: Day 1
Monday March 31, 2025 9:00am - 5:00pm EDT

Elevate your AV quality standards with PSNI’s exclusive Quality Assurance Certification workshop—gain expert insights, master best practices, and get certified onsite at Supersummit 2025! This intensive two-day course, developed in collaboration with industry leaders and AQAV, equips you with the tools to enhance system design, installation, and commissioning while driving customer satisfaction.

CSP-Only Event: 
This event is designed for Technical Field Operations, Chief Operating Officers, Service Managers, System Designers, Lead Installers/Fabricators and anyone responsible for design, quality assurance and system commissioning

Must be registered in advance to attend
Register Here
Speakers
avatar for Jim Maltese

Jim Maltese

VP of Quality Standards, Level 3 AV
Jim is the VP of Quality Standards at L3AV. He has commissioned thousands of AV systems around the world. He maintains CTS-D, CTS-I, CQD, and CQT certifications. He earned his BSME from MIT, and his MSME from Standford University. He was a founder and the President of Audio Visual... Read More →
Monday March 31, 2025 9:00am - 5:00pm EDT
CHASTAIN 1

6:30pm EDT

Dinner for Project Management, Quality Assurance and Board
Monday March 31, 2025 6:30pm - 8:00pm EDT
Monday March 31, 2025 6:30pm - 8:00pm EDT
THE OVERLOOK
 
Tuesday, April 1
 

9:00am EDT

Quality Assurance Workshop: Day 2
Tuesday April 1, 2025 9:00am - 4:00pm EDT
Learn More

Elevate your AV quality standards with PSNI’s exclusive Quality Assurance Certification workshop—gain expert insights, master best practices, and get certified onsite at Supersummit 2025! This intensive two-day course, developed in collaboration with industry leaders and AQAV, equips you with the tools to enhance system design, installation, and commissioning while driving customer satisfaction.

CSP-Only:
This event is designed for Technical Field Operations, Chief Operating Officers, Service Managers, System Designers, Lead Installers/Fabricators and anyone responsible for design, quality assurance and system commissioning


Must be registered in advance to attend
Register Here
Speakers
avatar for Jim Maltese

Jim Maltese

VP of Quality Standards, Level 3 AV
Jim is the VP of Quality Standards at L3AV. He has commissioned thousands of AV systems around the world. He maintains CTS-D, CTS-I, CQD, and CQT certifications. He earned his BSME from MIT, and his MSME from Standford University. He was a founder and the President of Audio Visual... Read More →
Tuesday April 1, 2025 9:00am - 4:00pm EDT
CHASTAIN 1

9:00am EDT

Portfolio Management Workshop
Tuesday April 1, 2025 9:00am - 5:00pm EDT
Learn More

Successful portfolio management goes beyond having a strategy—it’s about making intentional decisions that align with your company’s culture, capacity, and long-term goals. In this interactive workshop, you’ll explore decision-making criteria, best practices, and real-world tools to help you define your ideal client profile, manage your pipeline effectively, and expand your portfolio while protecting profitability.

CSP-Only Event

This workshop is designed for business leaders, executives, and decision-makers responsible for managing and optimizing their organization’s portfolio for long-term success.

** Must be Registered in Advance to Attend ** 
Register Here
Speakers
avatar for Brad Malone

Brad Malone

Vice President of Consulting and Professional Services @Solutions360, Navigate
Brad currently serves as both Vice President of Consulting for Navigate Management Consulting and COO of Professional Services for Solutions360 and is widely known for organizational excellence and project management consulting. He has managed large development and integration projects... Read More →
Tuesday April 1, 2025 9:00am - 5:00pm EDT
CHASTAIN 2

12:30pm EDT

Lunch for Principals and Workshop Participants
Tuesday April 1, 2025 12:30pm - 2:00pm EDT
Tuesday April 1, 2025 12:30pm - 2:00pm EDT
THE OVERLOOK

2:00pm EDT

PSNI Principals Meeting
Tuesday April 1, 2025 2:00pm - 5:00pm EDT
PSNI Global Alliance CSPs are invited to attend the annual meeting of the stockholders on Tuesday.  The meeting is open to CSP principals only. A maximum of three per company please. Affiliates are required to attend one of three stakeholders meetings annually.

Tuesday April 1, 2025 2:00pm - 5:00pm EDT
CHASTAIN I,J

7:00pm EDT

Welcome Reception and Dinner
Tuesday April 1, 2025 7:00pm - 9:00pm EDT
Tuesday April 1, 2025 7:00pm - 9:00pm EDT
THE OVERLOOK
 
Wednesday, April 2
 

7:30am EDT

Breakfast
Wednesday April 2, 2025 7:30am - 9:00am EDT
Wednesday April 2, 2025 7:30am - 9:00am EDT
THE OVERLOOK

9:00am EDT

Welcome to Supersummit and Opening Remarks
Wednesday April 2, 2025 9:00am - 9:30am EDT
Wednesday April 2, 2025 9:00am - 9:30am EDT
Savannah Ballroom

9:30am EDT

Globalization is Not Dying. It's Everywhere
Wednesday April 2, 2025 9:30am - 10:30am EDT
Speakers
avatar for Afshin Molavi

Afshin Molavi

Senior Fellow, Johns Hopkins University
Afshin Molavi is a Senior Fellow at the Foreign Policy Institute of the Johns Hopkins University School of Advanced International Studies and founder of the Emerging World newsletter. As a former journalist, geopolitical risk analyst and World Bank staffer, Molavi has traveled widely... Read More →
Wednesday April 2, 2025 9:30am - 10:30am EDT
Savannah Ballroom

10:30am EDT

Coffee Break
Wednesday April 2, 2025 10:30am - 11:00am EDT
Wednesday April 2, 2025 10:30am - 11:00am EDT
THE OVERLOOK

1:00pm EDT

AI and the Power of Innovation
Wednesday April 2, 2025 1:00pm - 2:00pm EDT
Speakers
avatar for Dan Chuparkoff

Dan Chuparkoff

AI Educator & Innovation Expert
The world was already filled with an overwhelming stream of constant change. Now, people are facing the biggest change yet: Articial Intelligence. Teams today are buried under an avalanche of information and technology can help. But it’s also one more thing on a pile that’s already... Read More →
Wednesday April 2, 2025 1:00pm - 2:00pm EDT
Savannah Ballroom

2:00pm EDT

Panel: Integrating AI into the AV Landscape
Wednesday April 2, 2025 2:00pm - 2:45pm EDT
Wednesday April 2, 2025 2:00pm - 2:45pm EDT
Savannah Ballroom

3:15pm EDT

Afternoon Break
Wednesday April 2, 2025 3:15pm - 3:45pm EDT
Wednesday April 2, 2025 3:15pm - 3:45pm EDT
THE OVERLOOK

3:45pm EDT

The State of The Industry in Numbers
Wednesday April 2, 2025 3:45pm - 4:45pm EDT
Wednesday April 2, 2025 3:45pm - 4:45pm EDT
Savannah Ballroom

5:00pm EDT

Shoutouts!
Wednesday April 2, 2025 5:00pm - 5:15pm EDT
A time honored PSNI tradition -- celebrating the wins of The Alliance and recognizing the partners who helped along the way.
Wednesday April 2, 2025 5:00pm - 5:15pm EDT
Savannah Ballroom

6:30pm EDT

Evening of Activities and Dinner
Wednesday April 2, 2025 6:30pm - 9:30pm EDT
TBA
Wednesday April 2, 2025 6:30pm - 9:30pm EDT
TBA
 
Thursday, April 3
 

7:30am EDT

Breakfast
Thursday April 3, 2025 7:30am - 8:45am EDT
Thursday April 3, 2025 7:30am - 8:45am EDT

9:00am EDT

Welcome to Supersummit Day 2
Thursday April 3, 2025 9:00am - 9:15am EDT
Thursday April 3, 2025 9:00am - 9:15am EDT
Savannah Ballroom

9:15am EDT

Neurocoaching -- Conversations that Drive Performance
Thursday April 3, 2025 9:15am - 10:15am EDT
In today’s competitive AV landscape, integrators face a common challenge: how to break through customer skepticism and make their solutions stand out in a crowded market. Too often, technical expertise alone isn’t enough—customers need to connect, trust, and remember your message. In his keynote, NeuroSelling®: Leveraging the Science of Storytelling to Deliver Unforgettable Customer Conversations, Jeff Bloomfield explores the science behind decision-making and how integrators can overcome resistance to change. He’ll reveal how subconscious habits shape customer choices, the key drivers of trust and retention, and how to craft compelling narratives that make your message stick. By understanding the neuroscience of storytelling, integrators can move beyond features and specs to create deeper, lasting customer connections that drive real business results.

Speakers
avatar for Jeff Bloomfield

Jeff Bloomfield

Founder & CEO, BrainTrust
Jeff Bloomfield is a former sales and marketing executive, cancer survivor, and founder of BrainTrust. His journey from growing up on a farm to leading Fortune 500 strategies has shaped his passion for helping others communicate with purpose. Through his expertise in neuroscience... Read More →
Thursday April 3, 2025 9:15am - 10:15am EDT
Savannah Ballroom

10:45am EDT

Break
Thursday April 3, 2025 10:45am - 11:00am EDT
Thursday April 3, 2025 10:45am - 11:00am EDT
THE OVERLOOK

11:00am EDT

Quick. Clear. Kind. The Three Unbreakable Rules of Customer Loyalty
Thursday April 3, 2025 11:00am - 12:00pm EDT
Speakers
avatar for Jay Baer

Jay Baer

Business Growth and Customer Experience Researcher
Jay Baer is a business growth strategist, Hall of Fame keynote speaker, and New York Times best-selling author of seven business books. A seventh-generation entrepreneur, he has founded five multi-million dollar companies and advised more than 700 brands, including 40 of the Fortune... Read More →
Thursday April 3, 2025 11:00am - 12:00pm EDT
Savannah Ballroom

12:00pm EDT

Supersummit Close
Thursday April 3, 2025 12:00pm - 12:15pm EDT
Thursday April 3, 2025 12:00pm - 12:15pm EDT
Savannah Ballroom
 
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